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Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wilcox Plumbing & Heating Ltd with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Wilcox Plumbing, ‘us’ or ‘we’ refers to the owner of the website whose registered office is: Unit 19 West Cannock Way, Cannock Chase Enterprise Centre, Hednesford, STAFFS, WS12 5QU. Registered in England and Wales our company registration number is 6376714. The term ‘you’ refers to the user or viewer of our website.


  1. Disclaimer
  2. Terms of use
  3. Changes to terms and conditions
  4. Data protection
  5. Complaints procedure


This website may include links to external websites. These links are provided to help you find relevant information that may be of interest. It is your responsibility to decide whether any of these websites are suitable for your purposes. Wilcox Plumbing & Heating Ltd are not responsible for the content on any external websites.

The use of this website is subject to the following terms of use:

You may:

  • Print off a copy of any or all of the pages for your own personal reference

You may not without our express written consent:

Copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the website except as set out under ‘You may’. These restrictions apply in relation to all or parts of the website

  • Remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the website
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. For more information please see our cookie policy

Changes to terms and conditions

Wilcox Plumbing & Heating Ltd may change these terms and conditions and disclaimer set out above from time to time. By browsing this website you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

Data protection

Personal details provided to Wilcox Plumbing & Heating Ltd will only be used in accordance with our privacy policy. By providing your personal details to us you are consenting to their use in accordance with our privacy policy.

Complaints procedure

If you have a complaint about this website, please email with your complaint.

Read More of Our Reviews

Don't take our word for it, ask some of the people we work with or check our Trustpilot reviews.

If you like what you see and read about us why not Get in Touch.

What our Customers Say

I had been trying to find some one to fix this problem, but as I live alone I was concerned about finding some one reliable. Then I found Darren on Trust Mark, the problem is solved. Thankyou Darren.

from, via referenceline

I would strongly recommend Wilcox plumbing. Excellent service. Recently fitted my wet room excellent job done. Lovely man and staff are a credit to him. Nothing too much trouble for them

from, Telford

What can I say....they were brilliant, very professional polite, well mannered and cleaned up after they finished work every day. The work done was perfect,, done to a very high standard, I now have a beautiful new wetroom which I love. I would not hesitate in recommending this company.

Linda Taylor
from, Telford

Professional hard working and helpful team. So pleased with the excellent Quality end result of my bathroom

Mr & Mrs Bates
from, Heath Hayes

Both very pleased with work carried out. Would recomend

Mr Box
from, West Midlands

Wilcox Plumbing have just fitted a new shower room in my home. Absolutely top class job and brilliant lads who have done a great job they were really tidy and polite. Would thoroughly recommend Wilcox as I struggled to find a bathroom company who could install this specialist type of wet room and they definitely are the experts at this. Thanks again

Mr D Leek
from, Staffs

A very professional company that provides an excellent service to its customers. I have used them for many years and I would strongly recommend them to others

Mr Jennings
from, Staffordshire

I recently had a wet room fitted i found the guys so pleasant and helpful i had no mess and they couldn't help enough would fully recommend them and darren is very approachable and john who did work a lovely guy

Mr S Rogerson
from, Staffordshire

Fantastic job Luke was exceptional nothing was too much trouble very easy to get on with They have turned very cramped awkward bathroom into a delightful space with loads of room Thanks guys well done

Mr Saunders
from, Shrops

I was in London at the weekend for a meeting and spoke with a Dublinner about this and that and we got onto the topic of tradesmen and their reliability. He was telling me that there are no services over in Dublin providing the consumer with a list of tradesmen; everything is done by word of mouth which makes it difficult for people living there to find somebody trustworthy. I recently asked Wilcox plumbing to install a shower in my upstairs bathroom. Two tradesmen called Rob and Alex arrived on schedule and did the work which was actually slightly unusual in certain respects but they took it in their stride. The work was done in the way which I asked, to my satisfaction, in a reasonable time — both men worked flat out, and they worked as tidily as can be expected given the strenuous nature of the work involved. I can't comment on the price that I paid because I didn't shop around; I went on the recommendation of someone who knew the company.

Mr Shireby
from, Wolverhampton

Darren replaced a broken shower unit in my en-suite this morning, He is the ideal person to employ - he is friendly and considerate, always arrives on time, completes the work to a high standard and leaves everything tidy. I would recommend him without hesitation.

Mr Walker
from, Lichfield, Staffordshire

Excellent service and a beautiful bathroom for us thank you very much for all your hard work. We would thoroughly recommend.

Mrs Armstrong

Wilcox plumbing installed a level access bathroom for my disabled husband and I can honestly say from start to finish they were superb. Darren kept me up to date from start to finish and was so understanding of our needs. The fitters were polite, clean and completed an outstanding job. My husband was a builder himself and he is very impressed with the finished work right down to the decorating. Thanks again this has helped us no end and I would not hesitate to use or recommend Wilcox Plumbing for any work in the future.

Mrs L Bailey
from, Staffordshire

Outstanding Job Fantastic service Darren came round and sorted out what I needed and then Rob and Alex installed the shower room at my home. Done a great job looks lovely and they were lovely lads. Was a pleasure to have them in my home. They were so clean and made sure I was kept in the loop on everything. Thanks everyone

Mrs M Knave

Excellent service, very professional and reliable fitters. Neil and Liam recently installed our new bathroom suite, we couldn't have asked for a better service. Complete professionalism remained throughout. We are extremely happy with the end result and would have no doubts about using Wilcox bathrooms in the future. Highly recommended

Vicki Billingsley
from, Dudley, West Midlands

We aim to provide our customers with the highest level of excellence in our service and care.

Our reputation means everything to us. We are always aware that you made a choice to trust us with your quality installation and we will not let you down. Call us Today: 01543 458074